The Restaurant Manager will manage all aspects of restaurant at Silverwater Resort and oversee the operations of the restaurant, striving to deliver a service and standard that is equal or exceeds the expectations of conference and leisure guests.

Benefits

We offer a competitive market salary package and career development potential.

Task & responsibilities

Ensure smooth functioning of everyday activities such as supervising service flow, monitoring cleanliness, coordinating between kitchen and service staff, and resolving any operational issues that arise during service.
Staffing—hiring, training, coaching, and assigning duties to employees and prepare shift schedules, ensure adequate manpower during peak hours, and motivate staff to maintain service standards.
Monitor the quality of customer service, ensure they are satisfied, address complaints, and take corrective action to maintain customer loyalty and positive reviews.
Track daily sales, manage cash registers, control expenses, reduce wastage, and work toward achieving revenue targets. May also prepare daily/weekly reports for owners or management.
Managing stock levels of food, beverages, and supplies is crucial. Oversee ordering, checks quality of received goods, ensures proper storage, and tracks inventory to avoid shortages or overstocking.
Ensure the restaurant meets all health and hygiene regulations which include monitoring kitchen cleanliness, enforcing food safety standards, and ensuring the team follows safety protocols.
Regularly check food presentation, portion sizes, taste consistency, and service speed. Ensures both kitchen and service teams maintain quality set by the restaurant.
Communicate with suppliers for timely delivery of ingredients and negotiate pricing or terms when necessary and ensure product quality and maintain professional relationships with vendors.
Help execute promotional activities, special events, and marketing campaigns. Support upselling strategies and maintain an attractive dining environment to increase customer engagement.

Qualification & experience

The ideal candidate will possess the following attributes:

An Advanced Diploma or Diploma in Hospitality Management or similar
Minimum of 1 years of experience in a similar position, in hospitality management
Proficiency in POS system and event management software
Knowledge of food safety standards and licensing requirements
Possess proven commercial and organisational skills
Have excellentcommunication and interpersonal abilities
Ability to work under pressure and manage multiple priorities
Attention to detail and commitment to quality
Flexible and adaptable to changing business needs