We are seeking an experienced Fast Food Store Manager to oversee daily operations and deliver excellent customer service, efficient stock control and strong business performance.The Store Manager will take responsibility for the overall operation of the store, including staff supervision, sales performance, inventory control, customer service, compliance and financial administration. <h3>Benefits</h3>•&nbsp;&nbsp;&nbsp;&nbsp;A permanent, full-time management position.•&nbsp;&nbsp;&nbsp;&nbsp;Competitive salary plus superannuation.•&nbsp;&nbsp;&nbsp;&nbsp;The opportunity to lead an established and growing food retail operation.•&nbsp;&nbsp;&nbsp;&nbsp;A supportive working environment with genuine responsibility and autonomy. <h3>Task & responsibilities</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Plan, organise and manage the store’s daily operations.•&nbsp;&nbsp;&nbsp;&nbsp;Recruit, train, roster, supervise and support store employees.•&nbsp;&nbsp;&nbsp;&nbsp;Monitor sales, expenses, staffing levels and operational performance.•&nbsp;&nbsp;&nbsp;&nbsp;Maintain appropriate stock levels and coordinate purchasing from suppliers.•&nbsp;&nbsp;&nbsp;&nbsp;Receive, inspect and manage stock while minimising waste and shortages.•&nbsp;&nbsp;&nbsp;&nbsp;Implement pricing, promotional and merchandising strategies.•&nbsp;&nbsp;&nbsp;&nbsp;Maintain high standards of customer service and resolve customer concerns.•&nbsp;&nbsp;&nbsp;&nbsp;Ensure the store is presented professionally and operates efficiently.•&nbsp;&nbsp;&nbsp;&nbsp;Monitor cash handling, point-of-sale transactions and daily reconciliations.•&nbsp;&nbsp;&nbsp;&nbsp;Prepare operational, sales, stock and financial reports.•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with food safety, workplace health and safety and employment requirements.•&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain procedures for security, loss prevention and stock control.•&nbsp;&nbsp;&nbsp;&nbsp;Liaise with suppliers, employees and management to improve store performance. <h3>Qualification & experience</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Diploma or higher qualification in retail management, business, hospitality management or a related field.•&nbsp;&nbsp;&nbsp;&nbsp;At least three years of relevant retail or food-store management experience.•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience supervising and developing employees.•&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of stock control, purchasing and operational procedures.•&nbsp;&nbsp;&nbsp;&nbsp;Sound financial, administrative and reporting skills.•&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, organisation and problem-solving abilities.•&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service and communication skills.•&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of food safety and workplace health and safety requirements.•&nbsp;&nbsp;&nbsp;&nbsp;Ability to work weekends, evenings and public holidays as required.

Hospitality & Tourism

Annual

Lead Pauly’s Chicken and Ribs, drive store performance, develop a great team and deliver outstanding customer experiences.

Fast Food Store Manager

Full time

&nbsp;We are looking for a retail manager who will be responsible for the smooth daily running of our restaurant.&nbsp; In a food service environment, efficient workflow is paramount.&nbsp; The Retail Manager will coordinate between the front-of-house (service) and back-of-house (kitchen), ensuring orders are taken correctly, food is prepared promptly, and delivered efficiently.QUALIFICATIONS &amp; REQUIREMENTS&nbsp;<ul style="list-style-type:square;"><li style="text-align:justify;">Diploma of Hospitality Management.</li><li style="text-align:justify;">Experience in the food and beverage industry, especially in quick-service restaurants (QSRs) or specialty food outlets, is highly advantageous.</li><li style="text-align:justify;">Prior experience in a supervisory or management role, demonstrating the ability to lead a team and manage operations.</li><li style="text-align:justify;">A track record of successfully resolving customer issues and maintaining high customer satisfaction.</li><li style="text-align:justify;">Effectively assign tasks and responsibilities.</li><li style="text-align:justify;">A strong understanding of customer needs and the ability to train staff to deliver exceptional service.</li><li style="text-align:justify;">Quick and effective identification, analysis, and resolution of operational challenges (e.g., staffing issues, equipment breakdowns, unexpected rushes).</li><li style="text-align:justify;">Ability to prioritize tasks, multitask, create schedules, and ensure smooth daily operations.</li><li style="text-align:justify;">Familiarity with health, safety, and hygiene regulations relevant to the retail and food service industry.</li></ul>DUTIES &amp; RESPONSIBILITIES<figure class="table"><table><tbody><tr><td style="padding:0cm 5.4pt;vertical-align:top;width:462.15pt;"><ul style="list-style-type:square;"><li style="text-align:justify;">Managing budgets, controlling costs (e.g., labor, inventory), and analyzing financial reports to ensure the store operates efficiently.</li><li style="text-align:justify;">Training new employees on store policies, procedures, menu items, customer service standards, and food safety protocols.</li><li style="text-align:justify;">Effectively resolving customer complaints and issues to ensure customer satisfaction and loyalty.</li><li style="text-align:justify;">Ensuring the store is clean, organized, and visually appealing to provide a pleasant dining experience.</li><li style="text-align:justify;">Overseeing the day-to-day operations of the store, ensuring smooth workflow in both the front-of-house (service) and back-of-house (kitchen).</li><li style="text-align:justify;">Creating and managing staff schedules to ensure adequate coverage and efficient labor utilization.</li><li style="text-align:justify;">Addressing employee conflicts, concerns, and disciplinary issues in a fair and timely manner.</li><li style="text-align:justify;">Setting and maintaining high standards for customer service, ensuring staff provide prompt and friendly service.</li><li style="text-align:justify;">Managing inventory levels of ingredients, supplies, and other necessary items, conducting regular stock counts, and minimizing waste and shrinkage.</li><li style="text-align:justify;">Coordinating with suppliers, placing orders, and managing deliveries to maintain optimal stock levels.</li><li style="text-align:justify;">Ensuring strict adherence to food safety, hygiene, and sanitation standards, especially crucial in an F&amp;B establishment.</li><li style="text-align:justify;">Ensuring compliance with all relevant health and safety regulations for both employees and customers.</li></ul>&nbsp;</td></tr></tbody></table></figure>&nbsp;

Lead Kumo Desserts as Retail manager - Drive sales, lead a high peforming team and grow your carerer.

Retails Manager

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