Stoke Beach House is seeking an experienced and motivated Hostel Manager to take responsibility for the day-to-day management of the property. This is a hands-on management role overseeing accommodation operations, guest services, staffing, financial and administrative functions, property standards and the overall guest experience. The successful candidate will be expected to lead the team, maintain efficient operating procedures and contribute to the commercial performance and ongoing development of the venue. <h3>Benefits</h3><ul><li>Competitive salary of $110,000 per annum plus superannuation.</li><li>Full-time senior management position in an established Manly accommodation venue.</li><li>Opportunity to lead and develop a diverse hospitality team.</li><li>Work in a dynamic and international guest-focused environment.</li><li>Highly desirable workplace location close to Manly Beach.</li><li>Hands-on management responsibility across accommodation operations, staffing, guest experienceand business performance.</li><li>Opportunity to contribute to the continued growth and development of the venue.</li></ul> <h3>Task & responsibilities</h3><ul><li>Plan, direct and coordinate the day-to-day operations and administration of the hostel.</li><li>Oversee front office, reservations, guest services, housekeeping and other accommodation-relatedoperational functions.</li><li>Recruit, train, supervise and coordinate staff, including roster preparation, allocation of duties andmonitoring of staff performance.</li><li>Establish and maintain appropriate standards of guest service, cleanliness, presentation andoperational efficiency.</li><li>Monitor bookings, occupancy and accommodation performance and assist with strategies to maximiseoccupancy and revenue.</li><li>Plan and monitor operational budgets, control expenditure and review costs to support the efficient andprofitable operation of the property.</li><li>Oversee reservation and booking procedures and ensure appropriate guest, operational and financialrecords are maintained.</li><li>Manage guest enquiries, feedback and complaints and ensure issues are addressed promptly andprofessionally.</li><li>Maintain appropriate hygiene, workplace health and safety, security and other operational standardsand procedures.</li><li>Coordinate suppliers, contractors and service providers and oversee purchasing and stockrequirements relevant to hostel operations.</li><li>Coordinate guest activities, events and engagement initiatives that support the overall guestexperience.</li><li>Contribute to marketing, promotional and public relations activities aimed at increasing bookings,occupancy and awareness of the venue.</li><li>Monitor the condition of guest rooms, common areas, facilities and equipment and coordinatemaintenance and repairs where required.</li><li>Develop, review and implement operating procedures to improve service standards, productivity andefficiency.</li><li>Prepare operational reports and provide management with updates on occupancy, staffing,expenditure, guest feedback and property performance.</li></ul> <h3>Qualification & experience</h3><ul><li>Previous experience in hostel, hotel, backpacker or accommodation management.</li><li>Demonstrated experience supervising staff and coordinating day-to-day accommodation operations.</li><li>Strong leadership, communication and customer service skills.</li><li>Experience with reservations, occupancy management and operational administration.</li><li>Ability to monitor budgets, expenditure and operating costs.</li><li>Strong organisational and problem-solving skills and the ability to manage competing priorities.</li><li>Understanding of workplace health and safety, hygiene and accommodation service standards.</li><li>Ability to work effectively in a fast-paced and guest-focused hospitality environment.</li><li>A relevant qualification in hospitality management, accommodation management, business or a relatedfield is desirable.</li></ul>

Hospitality & Tourism

Annual

This is an opportunity for an experienced accommodation professional to lead a dynamic team.

Hostel Manager

Full time

We're looking for an experienced Restaurant Manager to lead our front-of-house operations, with real autonomy to shape the guest experience and help us continue delivering exceptional food and service every service. You would be responsible for running the floor during busy, weather-dependent beachside trade — coordinating staff, tables and service flow to keep things smooth from breakfast through to dinner. You will act as the link between kitchen and front-of-house, working with chefs on seasonal, produce-driven menu changes while making sure every guest gets consistent, relaxed hospitality in line with the venue's reputation. <h3>Benefits</h3>Competitive salary in line with experienceSupportive team environment in a well-regarded beachside venueOpportunity to take ownership of restaurant operations and drive service standards <h3>Task & responsibilities</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee all venue’s operations including daily opening and closing procedures, cash handling and point-of-sale reconciliation•&nbsp;&nbsp;&nbsp;&nbsp;Plan and refresh seasonal menus in consultation with chefs and cooks, incorporating fresh local produce, seafood and share-style plates suited to our &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; beachside dining concept•&nbsp;&nbsp;&nbsp;&nbsp;Select and purchase stock, including fresh seafood, seasonal produce and beverages, and maintain accurate records of stock levels, wastage and financial &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; transactions•&nbsp;&nbsp;&nbsp;&nbsp;Arrange for the settlement of accounts with suppliers and service providers&nbsp; &nbsp; &nbsp; Interview, select, employ, train and supervise front-of-house staff, including waitstaff, bar staff and hosts, across our busy all-day trading periods•&nbsp;&nbsp;&nbsp;&nbsp;Inspect and monitor staff presentation and performance, and the cleanliness and presentation of dining, bar and outdoor beachfront service areas•&nbsp;&nbsp;&nbsp;&nbsp;Confer with customers to assess satisfaction with meals and service, and resolve complaints promptly to maintain our reputation for relaxed, quality hospitality•&nbsp;&nbsp;&nbsp;&nbsp;Provide advice to management and staff on ways to improve efficiency, reduce wastage and enhance the quality of food and service delivery•&nbsp;&nbsp;&nbsp;&nbsp;Monitor compliance with occupational health and safety regulations, food safety standards and liquor licensing requirements across service and trading hours•&nbsp;&nbsp;&nbsp;&nbsp;Take reservations, greet guests, manage table turnover and take orders during peak beachside trade periods•&nbsp;&nbsp;&nbsp;&nbsp;Roster and manage staff levels to match seasonal demand and weather-dependent trade&nbsp;&nbsp;&nbsp; <h3>Qualification & experience</h3>Minimum 3 years' full-time relevant work experience in a similar Café or Restaurant Manager roleDemonstrated experience supervising front-of-house staff and daily restaurant operationsSound knowledge of hospitality service standards, WHS obligations, and liquor licensing requirementsStrong communication, leadership and organisational skills

Join a well-loved beachside institution where ocean views, a loyal following, and real autonomy make every service worth showing up for.

Restaurant Manager

Retail Manager – Red Rooster Meadow SpringsAbout Red RoosterAt Red Rooster Meadow Springs, we are committed to providing quality products, excellent customer service and a positive experience for our customers. We value teamwork, diversity and a supportive workplace culture.We are seeking an experienced Retail Manager to oversee the day-to-day operations of our established Red Rooster business in Meadow Springs.Benefits<ul><li>Full-time employment</li><li>Management and leadership position</li><li>Established Red Rooster business</li><li>Supportive and multicultural team</li></ul>Key ResponsibilitiesThe Retail Manager will be responsible for:<ul><li>Managing the day-to-day operations of the Red Rooster Meadow Springs establishment</li><li>Monitoring sales performance and implementing activities to achieve sales targets</li><li>Managing stock levels, purchasing and ordering to ensure appropriate inventory and minimise wastage</li><li>Maintaining accurate records of sales, stock and financial transactions</li><li>Assisting with budgeting and monitoring operating costs</li><li>Preparing staff rosters and supervising employees to ensure adequate staffing levels</li><li>Recruiting, training and supporting staff to maintain high standards of customer service</li><li>Handling customer enquiries, feedback and complaints professionally</li><li>Coordinating promotional activities to support sales and customer engagement</li><li>Ensuring the establishment maintains appropriate presentation, safety and service standards</li><li>Ensuring compliance with relevant workplace health, safety and food safety requirements</li></ul>Qualification &amp; Experience<ul><li>Diploma of Hospitality Management</li><li>More than 3 years of demonstrated experience in retail, fast food, takeaway or a similar customer-focused management environment</li><li>Demonstrated experience managing day-to-day business operations</li><li>Experience in stock control, purchasing and staff supervision</li><li>Strong customer service and communication skills</li><li>Good financial and commercial awareness</li><li>Strong organisational and problem-solving skills</li><li>Ability to lead and work effectively with a diverse team</li><li>Ability to work in a fast-paced environment</li><li>Multilingual skills will be highly regarded</li></ul>Working HoursRed Rooster Meadow Springs operates seven days a week, including daytime and evening trading. The successful candidate must be flexible and available to work across a range of shifts, including weekends and public holidays where required.Apply NowIf you are an experienced manager with strong leadership and operational skills and are looking for an opportunity to lead a team and manage the day-to-day operations of an established Red Rooster business, we encourage you to apply.

We are looking for A Retail Manager right now!

Retail Manager

We are seeking an organised, proactive and solutions-focused Operations Manager to lead the day-to-day delivery of our property management and accommodation services. Working closely with the Director, this position will be accountable for field operations, team deployment, property readiness, housekeeping and maintenance coordination, quality assurance, service standards and continuous operational improvement.&nbsp;This is a practical leadership role for someone who is comfortable moving between the office, our Burleigh Heads operations depot and properties throughout the Gold Coast&nbsp; <h3>Benefits</h3><ul><li>Annual salary range on offer: $75,000 – $85,000 per year plus super</li><li>Job Type: Full-time</li></ul>&nbsp;&nbsp; <h3>Task & responsibilities</h3><ul><li>Plan, coordinate and review daily property operations across the managed portfolio and Burleigh Heads depot, setting clear priorities and service standards.</li><li>Allocate work to operations and housekeeping team members and monitor completion, quality and performance.</li><li>Coordinate staff schedules, property changeovers, quality-control inspections, guest arrivals and operational coverage across the portfolio.</li><li>Lead the preparation of properties for guest arrivals and ensure cleaning, linen, consumables, maintenance and presentation standards are consistently achieved.</li><li>Supervise, support and train operational team members, including recruitment, onboarding, performance management and workplace procedures.</li><li>Liaise with owners, building managers, cleaners, contractors and tradespeople to coordinate services and resolve operational problems.</li><li>Maintain property information, contractor documentation, key and access registers, task systems and operational compliance records.</li><li>Oversee stock control for linen, amenities, cleaning supplies, equipment and property consumables, including purchasing and supplier coordination.</li><li>Coordinate property access and monitor maintenance tasks through to satisfactory completion.</li><li>Maintain and improve operational procedures, checklists, workflows, systems and service standards.</li><li>Ensure work is conducted in accordance with company policies, workplace health and safety obligations and relevant legislation.</li><li>Prepare operational reports, identify risks or service gaps and provide recommendations to the Director.</li><li>Coordinate new-property onboarding and ensure new listings are operationally ready before launch.</li></ul>&nbsp;&nbsp; <h3>Qualification & experience</h3>You will be a calm and capable operational leader who can deploy people and resources effectively, communicate clearly and take ownership of outcomes in a fast-moving hospitality environment. You understand that property presentation, maintenance response, team performance and small operational details directly affect guests, owners and the performance of the business.Essential skills and experience<ul><li>Diploma level qualification or higher would be desirable.</li><li>Demonstrated 1 to 2 years of closely related experience in office/operations management, accommodation, hospitality, property management or a comparable service-based environment.</li><li>Experience coordinating employees, contractors, schedules and competing operational priorities.</li><li>Strong leadership, delegation, problem-solving and decision-making skills.</li><li>Excellent communication, attention to detail and confidence liaising with owners, suppliers and team members.</li><li>Confidence using cloud-based scheduling, property and task-management systems while maintaining accurate operational records.</li><li>Full Australian working rights or eligibility to work in Australia, a current driver licence, reliable vehicle and the flexibility to travel between Gold Coast properties and support occasional weekend operational matters.</li></ul>Highly regarded<ul><li>Experience in short-term accommodation, holiday letting, hotels, serviced apartments or housekeeping operations.</li><li>Knowledge of quality-control procedures, maintenance coordination, inventory management and workplace health and safety.</li><li>Experience with property management, guest communication, scheduling or field-service platforms.</li></ul>&nbsp;&nbsp;

Oversees property operations, team coordination, housekeeping, maintenance, quality assurance, and service delivery across Gold Coast properties

Operations Manager

Top Convenience QSR 1 Pty Ltd is seeking an experienced Store Manager to oversee the daily operations of our convenience retail and quick service retail environment.The successful candidate will be responsible for managing retail operations, driving sales performance, maintaining customer service standards, managing inventory, and leading a team to ensure efficient and profitable store operations.&nbsp; <h3>Benefits</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Competitive salary package of $75,000 – $95,000 + Superannuation, based on skills and experience.•&nbsp;&nbsp;&nbsp;&nbsp;Opportunity to work within a growing convenience and quick service retail business.•&nbsp;&nbsp;&nbsp;&nbsp;Supportive and collaborative working environment.•&nbsp;&nbsp;&nbsp;&nbsp;Opportunity to develop leadership and retail management skills.•&nbsp;&nbsp;&nbsp;&nbsp;Exposure to store operations, team leadership, sales performance, and business improvement initiatives.•&nbsp;&nbsp;&nbsp;&nbsp;Stable full-time employment with ongoing career development opportunities.&nbsp; <h3>Task & responsibilities</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Manage the day-to-day operations of the store to ensure efficient retail performance.•&nbsp;&nbsp;&nbsp;&nbsp;Oversee store operations, compliance requirements, and service standards.•&nbsp;&nbsp;&nbsp;&nbsp;Monitor sales performance and implement strategies to achieve business targets.•&nbsp;&nbsp;&nbsp;&nbsp;Lead, train, and support retail team members.•&nbsp;&nbsp;&nbsp;&nbsp;Prepare staff rosters and allocate duties.•&nbsp;&nbsp;&nbsp;&nbsp;Manage inventory, stock ordering, receiving, storage, and stock rotation.•&nbsp;&nbsp;&nbsp;&nbsp;Maintain product availability and store presentation standards.•&nbsp;&nbsp;&nbsp;&nbsp;Manage customer enquiries and feedback professionally.•&nbsp;&nbsp;&nbsp;&nbsp;Maintain operational records and reports.•&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities to improve store efficiency and customer experience.&nbsp; <h3>Qualification & experience</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Relevant qualification in retail management, business management, hospitality management, or a related field is desirable.•&nbsp;&nbsp;&nbsp;&nbsp;Minimum 1–3 years’ experience in retail management, store management, or a similar leadership role.•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing retail operations within a convenience store, QSR, supermarket, or similar environment.•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to lead and motivate a team.•&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of retail sales, customer service, stock management, and store operations.•&nbsp;&nbsp;&nbsp;&nbsp;Strong organisational, communication, and problem-solving skills.&nbsp;

We are seeking a highly motivated, experienced, and results-driven Store Manager to join us.

Store Manager

You will be responsible for all aspects of leisure, wholesale, government, conference, events, and corporate sales operations. The emphasis is on overseeing and managing all aspects of the Hotel’s sales activities. To contribute tothe selling strategy of the Hotel with a view to maximising all revenues by identifying innovative ways to convert business, and developing strong relationships with clients. <h3>Benefits</h3>At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ is available to all staff from day dot.&nbsp;<ul><li>50% off stays at EVT hotels - QT, Rydges, Atura, Lylo and more.&nbsp;</li><li>$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.&nbsp;</li><li>Awesome winter and summer savings and discounts at Thredbo.&nbsp;</li><li>Rapid career growth opportunities through our EVT network.&nbsp;</li><li>Local community involvement, volunteering and charitable giving.&nbsp;</li><li>Strategic focus on sustainable design, sustainable practices &amp; procurement and transparency and reporting.&nbsp;</li><li>Paid Parental Leave.&nbsp;</li><li>Employee Assistance Program.&nbsp;</li><li>Australia and NZ’s largest and most diverse experiences company.</li></ul> <h3>Task & responsibilities</h3>Your job tasks would be, but not limit to:• To maximise all revenue opportunities• To review business plans, identify gaps and ensure proactive measures are taken to fill capacity and meet settargets• To understand competition and market trends and develop and implement strategies to ensure the Hotel iscompetitive in every opportunity• Host site inspections with potential clients as well as lunch/dinner/coffee with potential clients• In conjunction with the sales teams identify new sources/leads all segments• To supervise the Sales Executives to ensure effective performance and high-quality service to clients and proactiveselling of the Hotel’s products• To supervise and assist in preparing quotes, issuing contracts, communications, database input and filing• To work effectively in building strong relationships with colleagues both externally and internally• To take a proactive approach to the sale of the Hotel’s facilities ensuring any opportunities for up selling iscapitalised upon• To facilitate and attend networking events, famils, site inspections, conferences and internal showcase events• To be onsite to assist with the coordination and running of special events as required• To coordinate and liaise with other Hotel departments to ensure an efficient flow of communication• To organise, facilitate and attend meetings with management, other Hotel departments or team members asrequired• To liaise closely and effectively communicated with the General Manager and other departments in the Hotel toensure smooth operation and communication of client’s needs and requirements• To communicate any changes or new packages/promotions to team members and ensure they are offered toprospective clients in a timely manner• To be conversant with the products, packages and capacities of the hotel in order to be able to provideprofessional advice and guidance to prospective clients• To ensure event contract terms and conditions are implemented• Ensure all information is accurately entered into the EVT software programs including IVvy, Smartspace, CRMtools and others Ensure databases are maintained and kept up-to-date• To ensure all enquiries are responded to within 24 hours and prompt follow up occurs after each event• Conduct telesales on a weekly basis – warm; cold and new business• Any other reasonable duties and tasks as directed by the General Manager• Due to the nature of the business, working hours may need to be adjusted as required• Maintain regular transparent lines of communication with the General Manager regarding current work beingundertaken and future initiatives• Manage all printed and online advertising and marketing including campaigns, artwork and promotions• Plan long term strategies such as Christmas, Mother’s Day and Valentine’s Day• Create, evaluate and deliver strong event products and packages• Participate in weekly sales &amp; marketing meetings to provide a synopsis of the previous week’s activities andforthcoming events and opportunities to target• Create and input for proposed Sales &amp; Marketing plans and promotions• Manage Social Media including Facebook and Instagram• Plan, analyse and identify trends• Develop and monitor campaign budgets• Prepare accurate reports on marketing campaign’s overall performance• Evaluate important metrics that affect website traffic, social media engagement and target audiences• Work with the team to brainstorm new and innovative growth strategies• Oversee and manage all marketing projects&nbsp;&nbsp; <h3>Qualification & experience</h3>Bachelor degree or higher1 year of full-time experience in hotel sales management &nbsp;roleProven track record in hotel or hospitality sales, ideally across leisure, corporate, and MICE (meetings, incentives, conferences, events) segmentsExperience managing corporate accounts, travel trade/wholesale partners, and RFP or tender processesFamiliarity with hotel sales/CRM and PMS systemsPrior experience in North Queensland or a similar leisure/tourism market (desirable)Strong relationship-building and negotiation skills with corporate clients and agenciesCommercial acumen — rate strategy, forecasting, and budgeting alongside revenue managementSelf-motivated, able to work autonomously and travel for client visitsStrong written and verbal communication for proposals, contracts, and reporting

We're looking for a sales superstar to join our team at Rydges Esplanade Resort Cairns.

Sales Manager

Tasks and Responsibilities:<ul style="list-style-type:disc;"><li>Determine product type (fish, other seafood) and required stock levels</li><li>Determine and work within budgets in-line with ownership's guidelines</li><li>Ensure proper temperatures and packaging to keep stock from spoiling</li><li>Conduct recruitment, training and supervision of staff for the shop&nbsp;</li><li>Prepare and implement staff schedules&nbsp;</li><li>Ensure compliance with Work Health and Safety</li></ul>

Searching for a dedicated shop manager to help manage the operations of our growing seafood shop.

Shop Manager

The Retail Manager will be responsible for managing staff, determining appropriate product and stock levels, coordinating purchasing and supplier arrangements, monitoring sales and financial performance, maintaining customer service standards, implementing operational procedures and ensuring compliance with food safety, hygiene and workplace health and safety requirements.The position involves overall operational management of the establishment, with a strong focus on improving efficiency, controlling costs, maintaining product availability and achieving high standards of customer service. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Competative Salary between $80K TO $90K.</li><li>Full-time employment of 38 hours per week.</li><li>Stable employment with an established and growing hospitality business.</li><li>Opportunity to take responsibility for day-to-day business operations and management.</li><li>Opportunity to develop and utilise leadership, staff management and retail operations skills.</li><li>Supportive and professional working environment.</li><li>Annual leave</li><li>Free drinks&nbsp;</li><li>Free food.</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Manage and coordinate the day-to-day operations of the Just Kebabz retail and takeaway business.</li><li>Supervise, train, roster and monitor staff to ensure efficient and productive operations.</li><li>Manage stock levels, ordering, stock rotation and product availability.</li><li>Liaise with suppliers and coordinate the purchasing of food, beverages, packaging and other supplies.</li><li>Monitor product costs, pricing, sales performance and operating expenses to support profitability.</li><li>Maintain accurate records of stock, sales, purchasing and other business transactions.</li><li>Monitor customer service standards and professionally handle customer enquiries, feedback and complaints.</li><li>Coordinate takeaway, telephone and online orders to ensure accurate and timely customer fulfilment.</li><li>Determine appropriate product ranges and stock levels based on customer demand and business requirements.</li><li>Implement procedures to improve operational efficiency, reduce wastage and control costs.</li><li>Ensure compliance with food safety, hygiene, workplace health and safety and other relevant requirements.</li><li>Monitor staff performance and provide training, guidance and feedback as required.</li><li>Maintain the presentation, cleanliness and operational standards of the premises.</li><li>Analyse business operations and recommend improvements to sales, customer service, staffing and overall profitability.</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>Minimum 1–2 years experience in retail management, hospitality management, store supervision or a similar managerial position.</li><li>Demonstrated experience managing day-to-day business operations.</li><li>Strong staff leadership, supervision and rostering skills.</li><li>Experience with purchasing, stock control, ordering and inventory management.</li><li>Understanding of sales monitoring, pricing, margins and cost control.</li><li>Strong customer service and communication skills.</li><li>Good organisational and time-management skills.</li><li>Strong problem-solving and decision-making abilities.Ability to manage multiple operational responsibilities in a fast-paced environment.</li><li>Knowledge of food safety, hygiene and workplace health and safety requirements.</li><li>Experience in takeaway food, fast food, restaurant, café, fresh food or hospitality retail operations is desirable.</li><li>Ability to work under pressure and maintain high operational and customer service standards.</li></ul>

Excellent opportunity for an experienced Retail Manager to take a key leadership role within an established and growing hospitality business.

The Retail Manager will be responsible for overseeing the day-to-day operations of a Domino’s franchise store, ensuring efficient service, strong sales performance, excellent customer experiences, and compliance with company and regulatory requirements.The successful candidate will lead and develop the store team, manage staffing and rosters, monitor stock and costs, maintain operational standards, and implement strategies to achieve business targets. This is a hands-on management role suited to an organised and commercially focused retail professional. <h3>Benefits</h3><ul><li>Competitive salary package&nbsp;</li><li>Full-time permanent employment&nbsp;</li><li>Stable long-term career opportunity&nbsp;</li><li>Opportunity to manage an established Domino’s franchise operation&nbsp;</li><li>Comprehensive training and ongoing professional development&nbsp;</li><li>Career progression opportunities within the retail and QSR industry&nbsp;</li><li>Supportive and team-oriented working environment&nbsp;</li><li>Employee discounts and benefits&nbsp;</li><li>Opportunity to develop leadership, financial, and operational management skills&nbsp;</li><li>Performance and business-growth focused environment&nbsp;</li></ul> <h3>Task & responsibilities</h3><ul><li>Plan, organise, direct, and coordinate the daily operations of the retail store.&nbsp;</li><li>Manage store sales, revenue, profitability, and operational performance.&nbsp;</li><li>Develop and implement strategies to achieve sales and business targets.&nbsp;</li><li>Recruit, train, supervise, and develop employees to maintain high service and performance standards.&nbsp;</li><li>Assist customers with product selection, suggest add-ons or meal deals, and provide guidance on menu options for an enhanced customer experience.</li><li>Promote and advertise Domino’s products through in-store deals, digital marketing, and community engagement to drive sales and customer loyalty.</li><li>Recruit, train, and supervise staff, ensuring adherence to Domino’s operational procedures, food safety guidelines, and customer service expectations.</li><li>Prepare and manage the store budget, control operational costs, and ensure revenue targets are met.</li><li>Formulate and implement purchasing strategies to ensure cost-effective procurement while maintaining quality and freshness. Develop localized marketing initiatives and set competitive pricing aligned with Domino’s promotions.</li><li>Maintain accurate records of stock levels, sales transactions, and financial performance using Domino’s POS system.</li><li>Ensure full compliance with Queensland’s workplace safety laws, food handling regulations, and Domino’s occupational health and safety standards.</li><li>Determine the right product mix, monitor stock levels of ingredients and packaging, and uphold Domino’s service standards for dine-in, takeaway, and delivery.</li></ul> <h3>Qualification & experience</h3><ul><li>AQF Associate Degree, Advanced Diploma, Diploma, or equivalent qualification in Business, Retail Management, Hospitality Management, or a related discipline.&nbsp;</li><li>Minimum 1 years of relevant full-time experience in retail management, hospitality management, quick-service restaurants, or a similar supervisory/management position.&nbsp;</li><li>Demonstrated experience managing staff, rosters, stock, sales, and daily retail operations.&nbsp;</li><li>Strong understanding of customer service, retail operations, inventory management, and cost control.&nbsp;</li><li>Excellent leadership, communication, organizational, and problem-solving skills.&nbsp;</li><li>Ability to work effectively in a fast-paced retail and food service environment.&nbsp;</li><li>Strong computer literacy and ability to use POS, inventory, rostering, and business management systems.&nbsp;</li><li>Ability and willingness to work a minimum of 38 ordinary hours per week, with reasonable additional hours as required by operational needs.&nbsp;</li></ul>

Lead a fast-paced Domino’s store, inspire your team, drive sales and service excellence, and build a rewarding career in retail management.

<h1>RETAIL MANAGER</h1>Zero7Sixteen Holdings Pty LtdNorth Sydney, NSWFull Time PositionSalary: $80,000 – $90,000 plus superAbout UsZero7Sixteen Holdings Pty Ltd t/a Charlie &amp; Franks, manages premium café, catering and food retail operations across Sydney. We specialise in corporate catering, café operations, workplace food service and canteen environments, delivering high-quality food experiences and exceptional customer service.<h2>&nbsp;</h2>&nbsp;&nbsp;&nbsp; <h3>Benefits</h3><h2>Employment Details</h2>North Sydney, NSWFull Time PositionSalary: $80,000 – $90,000 plus super <h3>Task & responsibilities</h3>Key Responsibilities<ul style="list-style-type:disc;"><li>Manage daily retail operations across café, catering collection and canteen service environments</li><li>Promote and sell products to customers while driving customer engagement and sales growth&nbsp;</li><li>Monitor sales performance, revenue targets and customer service outcomes</li><li>Develop and implement operational procedures to improve efficiency and customer experience</li><li>Monitor stock levels, ordering and supplier coordination to maintain availability and minimise waste</li><li>Ensure presentation, merchandising and food display standards are maintained</li><li>Manage customer enquiries, complaints and service recovery processes</li><li>Review financial performance, budgets and operational reporting</li><li>Maintain compliance with workplace health and safety and food safety requirements</li><li>Coordinate promotional initiatives and local business growth opportunities</li><li>Supervise, train and support staff</li><li>Prepare staff rosters and coordinate labour allocation to meet operational requirements</li></ul>&nbsp; <h3>Qualification & experience</h3>Skills &amp; Experience<ul style="list-style-type:disc;"><li>At least a Diploma qualification in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.</li><li>Experience leading teams within fast-paced environments</li><li>Strong customer service and stakeholder management skills</li><li>Demonstrated experience in stock control, rostering and operational management</li><li>Commercial understanding of revenue and cost management</li><li>Strong organisational and communication skills</li></ul>

Which of the following statements best describes your right to work in Australia?

How many years’ experience do you have relevant to the advertised position?

Do you hold a current Food Safety Supervisor certificate?

Have you worked in a role which requires a sound understanding of OH&S/WHS?

We are seeking an experienced and motivated Retail Manager to oversee the day-to-day operations across our food retail and café environments.

RETAIL MANAGER 

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