<p>Top Convenience QSR 1 Pty Ltd is seeking an experienced Store Manager to oversee the daily operations of our convenience retail and quick service retail environment.</p><p>The successful candidate will be responsible for managing retail operations, driving sales performance, maintaining customer service standards, managing inventory, and leading a team to ensure efficient and profitable store operations.</p><p>&nbsp;</p><br><h3>Benefits</h3><p>•&nbsp;&nbsp;&nbsp;&nbsp;Competitive salary package of $75,000 – $95,000 + Superannuation, based on skills and experience.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Opportunity to work within a growing convenience and quick service retail business.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Supportive and collaborative working environment.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Opportunity to develop leadership and retail management skills.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Exposure to store operations, team leadership, sales performance, and business improvement initiatives.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Stable full-time employment with ongoing career development opportunities.</p><p>&nbsp;</p><br><h3>Task & responsibilities</h3><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage the day-to-day operations of the store to ensure efficient retail performance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee store operations, compliance requirements, and service standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor sales performance and implement strategies to achieve business targets.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Lead, train, and support retail team members.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare staff rosters and allocate duties.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage inventory, stock ordering, receiving, storage, and stock rotation.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain product availability and store presentation standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage customer enquiries and feedback professionally.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain operational records and reports.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities to improve store efficiency and customer experience.</p><p>&nbsp;</p><br><h3>Qualification & experience</h3><p>•&nbsp;&nbsp;&nbsp;&nbsp;Relevant qualification in retail management, business management, hospitality management, or a related field is desirable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Minimum 1–3 years’ experience in retail management, store management, or a similar leadership role.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing retail operations within a convenience store, QSR, supermarket, or similar environment.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to lead and motivate a team.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of retail sales, customer service, stock management, and store operations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong organisational, communication, and problem-solving skills.</p><p>&nbsp;</p>

Hospitality & Tourism

Annual

We are seeking a highly motivated, experienced, and results-driven Store Manager to join us.

Store Manager

Full time

<p>Reporting to senior leadership, the Hospitality Manager will be responsible for the end-to-end management of venue operations; leading and developing the front-of-house team, maintaining the highest standards of guest experience, driving financial performance, and ensuring full compliance with all relevant legislative and operational requirements. This is a hands-on leadership role that requires a hospitality professional who leads from the floor, inspires their team, and takes genuine ownership of the venue's operational and commercial success.</p><br><h3>Benefits</h3><ul><li>Competitive salary of $75,000 – $95,000 per annum + Superannuation, commensurate with experience</li><li>Full-time, permanent employment across one of Melbourne's most recognised and respected hospitality groups</li><li>Dining discount across all Commune Group venues</li><li>Daily staff meals</li><li>Ongoing training, leadership coaching, and genuine career progression opportunities within a growing multi-venue group</li><li>A vibrant, fun, and supportive team culture with group events throughout the year</li><li>The opportunity to work within an iconic and award-recognised Melbourne hospitality portfolio</li></ul><br><h3>Task & responsibilities</h3><p style="margin-left:0cm;"><strong>Operations &amp; Team Leadership:</strong></p><ul><li>Lead the F&amp;B team across all service periods, ensuring consistently excellent customer service and a guest-focused floor culture throughout the venue</li><li>Oversee venue setup and packdown, manage efficient rostering across all front-of-house positions, and maintain POS systems to ensure accurate and smooth daily operations</li><li>Manage equipment sourcing, maintenance requirements, and the implementation of operational systems and procedures to drive continuous improvement across the venue</li></ul><p style="margin-left:0cm;"><strong>Events &amp; Functions:</strong></p><ul><li>Collaborate with event teams and senior management to plan and execute profitable, well-organised private functions, group bookings, and special events across the venue</li><li>Build and maintain strong relationships with event organisers, contractors, and key clients to encourage repeat business and grow the venue's functions revenue stream</li><li>Identify and develop revenue growth opportunities, ensure all events are delivered to brand standard, and maintain consistency of presentation and service quality across every function</li></ul><p style="margin-left:0cm;"><strong>Venue Management:</strong></p><ul><li>Oversee daily venue operations including coordination of security, supplier deliveries, contractor access, and OH&amp;S requirements to ensure a safe, compliant, and efficiently run environment</li><li>Maintain full legal compliance across all venue activities including Responsible Service of Alcohol (RSA), Victorian liquor licensing obligations, food safety standards, and all relevant regulatory requirements</li><li>Drive customer satisfaction through active floor presence, prompt resolution of guest complaints, and a commitment to delivering an exceptional experience at every visit</li><li>Provide ongoing staff training, development, and performance coaching to maintain service standards and build team capability</li></ul><p style="margin-left:0cm;"><strong>Finance &amp; Administration:</strong></p><ul><li>Manage venue finances including monitoring income, controlling expenses, and tracking gross profit performance against targets, with regular reporting to senior management</li><li>Deliver accurate labour forecasts, manage staffing costs within approved budgets, and ensure all supplier agreements and purchasing arrangements are commercially sound and profitable</li></ul><p style="margin-left:0cm;"><strong>Bar &amp; Kitchen Management:</strong></p><ul><li>Lead and support bar and kitchen teams to ensure quality of product and service is maintained consistently across all service periods and to the standards expected across the Commune Group portfolio</li><li>Supervise bar and kitchen staffing levels, manage supplier relations and product ordering, and ensure all legal requirements including RSA compliance and liquor licensing obligations are met at all times</li></ul><br><h3>Qualification & experience</h3><ul><li>Minimum 1–3 years of experience in a hospitality management or senior supervisory role, with demonstrated responsibility for leading front-of-house operations across a restaurant, bar, hotel, or events venue</li><li>Tertiary Qualification in Hospitality Management or a related field is required.</li><li>Proven ability to lead, develop, and manage a team of 10 or more hospitality staff across all front-of-house functions</li><li>Strong financial management skills including experience with budget control, labour forecasting, cost of goods management, and gross profit monitoring</li><li>Demonstrated expertise in venue compliance including RSA obligations, Victorian liquor licensing requirements, food safety standards, and OH&amp;S responsibilities</li><li>Experience in event planning, coordination, and execution — from intimate private functions through to large-scale venue events</li><li>Proficiency in POS system management and implementation, with strong general computer and operational systems literacy</li><li>Excellent customer service skills with a demonstrated track record of resolving guest complaints and delivering exceptional service outcomes</li><li>Strong cocktail and beverage knowledge with experience in bar management, staff training, and supplier relations</li><li>Outstanding communication, interpersonal, and organisational skills with the ability to lead a team effectively under pressure during high-volume service</li><li>Flexibility to work varying shifts including evenings, weekends, and public holidays as required by the venue</li></ul>

We are seeking an experienced and passionate Hospitality Manager to join our team on a full-time basis.

Hospitality Manager

<p>Benandi Management Pty Ltd t/a The Coffee Mob is seeking a full-time Hospitality &amp; Events Manager to lead the planning and delivery of mobile coffee and beverage services for corporate events, exhibitions, conferences and related functions. Working closely with clients, venues and event personnel, you will coordinate event requirements, service schedules, equipment and staffing to deliver reliable, professional and high-quality hospitality experiences. You will also supervise event-service staff, maintain service and safety standards, monitor operational resources and support continuous improvement across event delivery.</p><br><h3>Benefits</h3><p>Competitive salary, work accross premium venues such as the MCG and MCEC</p><br><h3>Task & responsibilities</h3><h2>&nbsp;</h2><p>•Plan and coordinate coffee and beverage service delivery for conferences, exhibitions, corporate functions and similar events.</p><p>•Liaise with clients, venue contacts and event organisers to confirm service requirements, event schedules, access arrangements, staffing needs and agreed delivery standards.</p><p>•Prepare event run sheets and coordinate equipment, signage, displays and service logistics, including safe bump-in and bump-out activity.</p><p>•Allocate, brief, train and supervise baristas and event-service staff; monitor service standards and address operational issues during events.</p><p>•Maintain high standards of customer service, food safety, workplace health and safety, and any applicable responsible-service-of-alcohol requirements.</p><p>•Monitor stock, consumables and equipment needed for scheduled events; report shortages, faults, incidents and service variations to the Director.</p><p>•Maintain accurate operational records, including event instructions, staffing allocations, equipment requirements, incident reports and post-event feedback.</p><p>•Assist the Director with practical event budgets, supplier coordination, service-quality improvements and customer issue resolution, where these responsibilities are genuinely allocated to the role.</p><br><h3>Qualification & experience</h3><h3>&nbsp;</h3><p>•At least one year of experience in hospitality management.</p><p>•A Diploma in hospitality, business or a related field.</p><p>•Experience with coffee-service equipment, corporate venues or mobile-event hospitality operations.</p><p>&nbsp;</p>

Lead mobile coffee and beverage service delivery at major corporate events, exhibitions and functions across Melbourne.

Hospitality & Events Manager

<p>We are seeking an enthusiastic and hands-on Functions and Events Manager to join the team at Belgian Beer Café Melbourne. This exciting role is ideal for a hospitality professional who is passionate about delivering exceptional customer experiences and driving successful event outcomes.</p><p>&nbsp;</p><p>As the Functions and Events Manager, you will be responsible for overseeing all aspects of event coordination, reservations, guest relations, and front-of-house operations. You will act as a key point of contact for corporate functions, private events, and group bookings, ensuring every event is professionally managed from enquiry through to execution.</p><p>&nbsp;</p><br><h3>Benefits</h3><ul><li>In return we are offering a competitive salary and lifestyle benefits.&nbsp;</li><li>This position reports to the Venue Manager.</li><li>Belgian Beer Café Melbourne is an EEO employer.</li><li>We actively promote and facilitate the development and career progression of all our employees.</li></ul><p>&nbsp;</p><p>&nbsp;</p><br><h3>Task & responsibilities</h3><ul><li>Managing function and event enquiries, bookings, and client communications.</li><li>Coordinating and delivering corporate events, private functions, and group dining experiences.</li><li>Overseeing reception and reservation operations to ensure a seamless guest experience.</li><li>Building and maintaining strong relationships with clients, suppliers, and stakeholders.</li><li>Supporting front-of-house operations and assisting with the day-to-day management of the venue.</li><li>Monitoring event budgets, costs, and revenue to achieve business objectives.</li><li>Ensuring high standards of customer service and operational excellence are consistently maintained.</li><li>Leading, mentoring, and supporting team members to deliver outstanding service.</li></ul><br><h3>Qualification & experience</h3><ul><li>Minimum 2 plus years' experience in hospitality, functions, or venue management roles, with a proven ability to coordinate events and deliver exceptional customer service.</li><li>Experience managing functions and events in a busy hospitality environment.</li><li>Strong leadership skills with the ability to supervise and motivate staff.</li><li>Excellent customer service and communication skills to ensure outstanding guest experience.</li><li>Ability to multitask and perform effectively in a fast-paced, high-volume venue.</li><li>Knowledge of stock control, RSA, food safety, and workplace health &amp; safety requirements.</li><li>Trappist and craft beer knowledge not required, but would be helpful;</li><li>Availability on weekends a must;</li></ul><p>&nbsp;</p><p>&nbsp;</p>

Functions and Events Manager wanted! Lead events, reservations and guest services, delivering exceptional hospitality and memorable experiences.

Functions and Events Manager

<p>The Retail Manager will be responsible for managing staff, determining appropriate product and stock levels, coordinating purchasing and supplier arrangements, monitoring sales and financial performance, maintaining customer service standards, implementing operational procedures and ensuring compliance with food safety, hygiene and workplace health and safety requirements.</p><p>The position involves overall operational management of the establishment, with a strong focus on improving efficiency, controlling costs, maintaining product availability and achieving high standards of customer service.</p><br><h3>Benefits</h3><ul style="list-style-type:disc;"><li>Competative Salary between $80K TO $90K.</li><li>Full-time employment of <strong>38 hours per week</strong>.</li><li>Stable employment with an established and growing hospitality business.</li><li>Opportunity to take responsibility for day-to-day business operations and management.</li><li>Opportunity to develop and utilise leadership, staff management and retail operations skills.</li><li>Supportive and professional working environment.</li><li>Annual leave</li><li>Free drinks&nbsp;</li><li>Free food.</li></ul><br><h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Manage and coordinate the day-to-day operations of the Just Kebabz retail and takeaway business.</li><li>Supervise, train, roster and monitor staff to ensure efficient and productive operations.</li><li>Manage stock levels, ordering, stock rotation and product availability.</li><li>Liaise with suppliers and coordinate the purchasing of food, beverages, packaging and other supplies.</li><li>Monitor product costs, pricing, sales performance and operating expenses to support profitability.</li><li>Maintain accurate records of stock, sales, purchasing and other business transactions.</li><li>Monitor customer service standards and professionally handle customer enquiries, feedback and complaints.</li><li>Coordinate takeaway, telephone and online orders to ensure accurate and timely customer fulfilment.</li><li>Determine appropriate product ranges and stock levels based on customer demand and business requirements.</li><li>Implement procedures to improve operational efficiency, reduce wastage and control costs.</li><li>Ensure compliance with food safety, hygiene, workplace health and safety and other relevant requirements.</li><li>Monitor staff performance and provide training, guidance and feedback as required.</li><li>Maintain the presentation, cleanliness and operational standards of the premises.</li><li>Analyse business operations and recommend improvements to sales, customer service, staffing and overall profitability.</li></ul><br><h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>Minimum 1–2 years experience in retail management, hospitality management, store supervision or a similar managerial position.</li><li>Demonstrated experience managing day-to-day business operations.</li><li>Strong staff leadership, supervision and rostering skills.</li><li>Experience with purchasing, stock control, ordering and inventory management.</li><li>Understanding of sales monitoring, pricing, margins and cost control.</li><li>Strong customer service and communication skills.</li><li>Good organisational and time-management skills.</li><li>Strong problem-solving and decision-making abilities.Ability to manage multiple operational responsibilities in a fast-paced environment.</li><li>Knowledge of food safety, hygiene and workplace health and safety requirements.</li><li>Experience in takeaway food, fast food, restaurant, café, fresh food or hospitality retail operations is desirable.</li><li>Ability to work under pressure and maintain high operational and customer service standards.</li></ul>

Excellent opportunity for an experienced Retail Manager to take a key leadership role within an established and growing hospitality business.

Retail Manager

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