Employer Name:&nbsp;VASSE FELIX PTY LTDPosition Title:&nbsp;Waiter SupervisorLocation:&nbsp;Cowaramup,&nbsp;Margaret River region,&nbsp;South West WAEmployment Type: Full-time, permanentSalary: AUD71,500- AUD80,000 p.a + superannuation payments&nbsp;Position SummaryThe Waiter Supervisor is responsible for supporting and supervising front of house food and beverage service operations to ensure efficient service delivery, high-quality customer experiences and compliance with operational standards. This role requires strong customer service capability, supervisory skills and the ability to coordinate service operations within a fast-paced hospitality environment.&nbsp; <h3>Benefits</h3>Full-time, Permanent PositionCompetitive annual salary plus superannuation payments <h3>Task & responsibilities</h3>Key Responsibilities<ul style="list-style-type:disc;"><li>Supervise and support waitstaff and food and beverage attendants during service periods</li><li>Ensure customers are served in a professional, timely and attentive manner across dining and beverage service areas</li><li>Deliver high-quality table service, including food and beverage ordering and delivery&nbsp;</li><li>Deliver high-quality customer service&nbsp;</li><li>Assist with reservations, seating arrangements, section allocation and workflow coordination</li><li>Supervise, coordinate and train front of house staff to maintain service standards and operational efficiency</li><li>Maintain knowledge of menus, wine offerings, specials and food and beverage service procedures</li><li>Monitor cleanliness, table presentation and service standards across dining areas</li><li>Handle guest enquiries, feedback and basic complaint resolution in a professional manner</li><li>Support stock control and service operations within food and beverage service areas</li><li>Assist with balancing cash registers, operating POS systems and supporting opening and closing procedures where required</li><li>Ensure compliance with workplace health and safety procedures and responsible service practices</li></ul>&nbsp;Essential Skills &amp; Experience<ul style="list-style-type:disc;"><li>Demonstrated supervisory experience working in a food and beverage or hospitality environment</li><li>Strong customer service and communication skills within a fast-paced hospitality environment</li><li>Strong understanding of food and beverage service standards, wine service and customer care</li><li>Ability to manage competing priorities and maintain service standards during busy operational periods</li><li>Experience operating POS systems and undertaking cash handling responsibilities is highly regarded</li><li>Ability to deliver premium-level hospitality service and provide menu and wine guidance to customers</li><li>Strong organisational skills and attention to detail</li><li>Ability to work full-time, year-round including evenings, weekends and public holidays as required</li><li>Experience working within premium hospitality, tourism or wine-focused venues is highly regarded</li></ul> <h3>Qualification & experience</h3>Qualifications<ul style="list-style-type:disc;"><li>Hold a relevant AQF Certificate II or III qualification (or equivalent), or</li><li>At least 1 year of relevant, full-time experience may substitute for the formal qualification listed above.</li></ul>&nbsp;Work Experience<ul style="list-style-type:disc;"><li>At least 2 years of full-time, relevant work-experience&nbsp;</li></ul>

Hospitality & Tourism

Annual

VASSE FELIX PTY LTD trading as Vasse Felix is seeking a full-time, permanent Waiter Supervisor to joint our premium hospitality service team.

Waiter Supervisor

Full time

This role involves serving beverages and food in our restaurant.Please only apply if you are willing and able to work weekend days.You will be reporting to the Restaurant Manager.ANZSCO code: 431511 Waiter – Skill Level 4Postcode: 6282 <h3>Benefits</h3>Full time, salaried position, 38 hours per week, 5 days/week.Annual Salary: $72,000 + Superannuation. <h3>Task & responsibilities</h3>Your duties will include but are not limited to the following:<ul><li>Set up and prepare dining areas, ensuring tables, service stations and bar areas are organised and ready for service.</li><li>Welcome guests, confirm reservations and provide menus while explaining food and beverage options.</li><li>Recommend beverages and menu options based on customer preferences to enhance the dining experience.</li><li>Respond to customer enquiries and requests while ensuring guest satisfaction and following workplace safety and hygiene standards.</li><li>Take customer orders, recommend menu items and daily specials, and communicate requests or dietary requirements to kitchen and bar staff.</li><li>Provide food and beverage service, including preparing drinks, opening bottles and maintaining high service standards.</li><li>Maintain cleanliness of dining areas, bar areas, glassware and service equipment throughout operations.</li><li>Clear and reset tables efficiently, ensuring areas are prepared for the next service.</li><li>Process customer payments, operate point-of-sale systems and handle transactions accurately.</li></ul> <h3>Qualification & experience</h3>Qualification requirement: AQF Certificate II or III in Hospitality. At least one year of full-time highly relevant experience may substitute for the formal qualifications.&nbsp;Work experience requirement: The successful applicant will have at least 1 year of full-time work experience as a WAITER in the last 5 years, undertaken in Australia. If the applicant has not undertaken the 1-year work experience in Australia, they must have 2 years of work experience.You must hold the RSA qualification.

We are looking for a WAITER or WAITRESS to join our wonderful team.

WAITER

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