An established hospitality business in the Torres Strait, is seeking a friendly and reliable Hotel/Motel Receptionist to join its front office team on a full-time basis.Position Overview:&nbsp;The Hotel/Motel Receptionist will be the first point of contact for guests &nbsp;managing check-in and check-out, reservations, guest enquiries and front desk administration, and coordinating with housekeeping, restaurant and maintenance staff to ensure a high standard of guest service and smooth day-to-day operation of the property. <h3>Benefits</h3><ul><li>Competitive salary and opportunities for performance-based bonuses.&nbsp;</li><li>Career development and growth opportunities within the hospitality industry.&nbsp;</li><li>Access to health and wellness benefits.&nbsp;</li><li>Staff discounts on accommodation, meals and beverages.&nbsp;</li><li>Flexible working hours and a supportive work environment.&nbsp;</li><li>&nbsp;Paid time off and sick leave.&nbsp;</li><li>Work in a close-knit, community-focused team.&nbsp;</li><li>The unique lifestyle and cultural experience of living and working on Thursday Island</li></ul> <h3>Task & responsibilities</h3><ul><li>Greet guests warmly and manage check-in and check-out procedures efficiently and accurately.&nbsp;</li><li>Handle phone, email and in-person enquiries, reservations and bookings using the property management system.&nbsp;</li><li>Process payments, manage cash handling and reconcile the front desk register at the end of each shift.&nbsp;</li><li>Provide guests with information on hotel facilities, local tours, transport and attractions around Thursday Island and the Torres Strait.&nbsp;</li><li>Liaise with housekeeping and maintenance staff to coordinate room readiness and resolve guest requests promptly.&nbsp;</li><li>Support the on-site restaurant and bar with bookings and guest coordination as required.</li><li>Maintain accurate guest records, daily reports and front office administration.&nbsp;</li><li>Respond to guest concerns and resolve complaints professionally, escalating where necessary.</li></ul> <h3>Qualification & experience</h3><ul><li>Certificate II/III in Hospitality, Tourism or Accommodation Services, or equivalent</li><li>&nbsp;Proven experience in a front office, reception or customer service role, ideally within hotel or motel accommodation.&nbsp;</li><li>Sound computer literacy, including experience with property management systems (PMS) and point-of-sale software.&nbsp;</li><li>Responsible Service of Alcohol (RSA) certificate, or willingness to obtain one.</li><li>Excellent communication, organisational and problem-solving skills.&nbsp;</li><li>Ability to work a rotating roster including evenings, weekends and public holidays.&nbsp;</li><li>Ability to work independently and as part of a small team in a remote island location.&nbsp;</li><li>A friendly, professional manner and genuine enjoyment of guest service.</li></ul>

Hospitality & Tourism

Annual

Apply as a Hotel or Motel Receptionist and be a part of a growing team!

Hotel or Motel Receptionist

Full time

Start your new chapter today at CQR!
Are you an energetic and compassionate Medical Receptionist ready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.
‍⚕️About Us
Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.
With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart. We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.
 About the Role
We're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk team at Rockhampton Base Hospital.
As the first point of contact, you'll play a vital role in supporting inpatients and outpatients accessing a full range of imaging services - from X-ray, Ultrasound, CT to MRI and Interventional Procedures.
This is a Monday to Friday role, rostered between 6.30am and 6pm, with the option to work a 9 day fortnight giving you the work-life balance you deserve.
 A Day in the Life
<ul>
<li>Greeting patients and creating a welcoming first impression</li>
<li>Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)</li>
<li>Working closely with Medical/Surgical wards and our technical team</li>
<li>Inpatient procedure and CT Injection bookings</li>
<li>Coordinating with referrers and doctors for appointments and results</li>
<li>Attending staff meetings and ongoing training sessions</li>
<li>Maintaining compliance with workplace health &amp; safety and company policies</li>
</ul>
 About You
You'll thrive in this role if you have:
<ul>
<li>Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regarded</li>
<li>A professional, approachable, and confident communication style - in person and over the phone</li>
<li>Knowledge of medical terminology or practice management systems (an advantage)</li>
<li>A collaborative, proactive attitude and high integrity</li>
<li>A well-presented and patient-focused approach</li>
<li>Excellence in customer service delivery in order to exceed patient and referrer expectations.</li>
<li>Effective communication and interpersonal skills to show patients care, compassion, and empathy</li>
<li>Excellent attention to detail to ensure patient confidentiality</li>
<li>Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.</li>
<li>Detailed analytical and problem-solving skills</li>
<li>Strong attention to detail and focus on completing high quality work</li>
</ul>
 Why Join Us?
At CQR, we know our people are our greatest strength. Here's what you'll enjoy:
<ul>
<li>A strong culture that fosters teamwork, community, and inclusivity.</li>
<li>State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career</li>
<li>Full Uniform provided</li>
<li>Staff recognition programs, awards and referral bonus scheme</li>
<li>Fitness Passport with over 1000+ locations nationwide</li>
<li>Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.</li>
<li>Fantastic development opportunity to further your career with Imaging Queensland</li>
</ul>
How to apply
Click "Apply" today or reach out to Jodie on 0476 887 *** with any questions.
We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.
✨ Start your new chapter at CQR - where care begins with you.

Healthcare & Medical

Medical Receptionist

Are you an animal lover ready to embark on an exciting career adventure? We are a vibrant, family-owned veterinary hospital known for our dedication to compassionate care and teamwork. If you’re passionate about animal welfare, thrive in a fast-paced environment and enjoy working with a team, this might be the perfect opportunity for you!
We are looking for a full time Veterinary Receptionist to join our team. We are seeking a friendly and dedicated individual with excellent customer service skills to create a welcoming and compassionate environment for our clients and their furry friends. 
At our hospital, every day is unique. We provide a wide range of high-end services to our clients from advanced surgeries to treating the more unusual species of pets. We also collaborate with various charities to ensure all animals receive the best healthcare possible. Here, you’ll be a part of something special. 
Key Responsibilities:
<ul>
<li>Greet clients and their pets with warmth and enthusiasm</li>
<li>Manage phone calls, scheduling, and patient records efficiently</li>
<li>Provide information and support regarding veterinary service</li>
<li>Demonstrate compassion in animal care and humane treatment</li>
<li>Collaborate with a team of professionals to ensure high-quality service</li>
<li>Keeping reception area and consult rooms clean to a high standard</li>
</ul>
Requirements:
<ul>
<li>Prior experience in a veterinary or customer service roll is a plus</li>
<li>Exceptional communication skills</li>
<li>Ability to work well in a team-oriented environment</li>
<li>Passion for animal care and compassion for pets and their owners</li>
<li>Able to handle stressful situations</li>
<li>Eagerness to learn and develop new skills</li>
<li>Organisational and time management skills with the ability to prioritise tasks</li>
</ul>
Why join us?
<ul>
<li>Be part of a supportive and energetic family atmosphere</li>
<li>Engage in a rewarding environment with pet lovers like you!</li>
<li>Competitive pay and opportunities for developing further skills</li>
</ul>
Ready to blend your skills with a while lot of fun? If you’re excited to make a difference and grow in a veterinary career, we’d love to hear from you. Please send your resume and brief cover letter via the link below.

Administration & Office Support

Are you an animal lover ready to embark on an exciting career adventure?

Veterinary Receptionist

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Medical Receptionist jobs in Rockhampton

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